These Terms of Use (“Terms”) were last updated on April 1, 2021.
G2G Innovation mission is a longstanding commitment of providing excellence, to help Engineers achieve their objectives by providing innovative, best-in-class design and FEA Training.
We enable anyone anywhere to access the educational content to learn by our E Learning Platform. We need rules to keep our platform and services safe for you, us, and our student and instructor community. These Terms apply to all your activities on our website, mobile applications, our APIs, and other related services.
1. Accounts
You need an account for most activities on our platform. Keep your password safe, because you’re responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our Support Team.
You need an account for most activities on our platform, including to purchase and access content. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.
You may not share your account login credentials with anyone else. You are responsible for what happens with your account and G2G Innovation will not intervene in disputes between students or instructors who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.
If we discover that you have created an account that violates these rules, we will terminate your account.
You can terminate your account at any time.
2. Payments, Credits, and Refunds
When you make a payment, you agree to use a valid payment method.
If you are unhappy with the course, Free is refundable before 48 Hrs from the time of Subscription
2.1 Pricing
The prices of content of G2G Innovation are determined based on the terms of the Instructor and our Promotions Policy. Prices may vary for the same course with time.
2.2 Payments
You agree to pay the fees for content that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as mobile wallet / UPI) for those fees. G2G Innovation works with payment service providers to offer you the most convenient payment methods and to keep your payment information secure. We may update your payment methods using information provided by our payment service providers.
When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the content you are enrolling in, you agree to pay us the corresponding fees within Two (2) days of notification from us. We reserve the right to disable access to any content for which we have not received adequate payment.
2.3 Refunds and Refund Credits
If you are not satisfied with the course you have purchased, you can request for refund within Two (2) Days from the time of purchase or before using 20% of learning sessions.
We reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion, depending on capabilities of our payment service providers, the platform from which you purchased your content. No refund is due to you if you request it after 2-day guarantee time limit has passed or after using more than 20% of learning sessions.
To request a refund, follow the steps here.
If we decide to issue refund credits to your account, they will be automatically applied towards your next content purchase on our website. Refund credits may expire if not used within the specified period and have no cash value, in each case unless otherwise required by applicable law.
At our discretion, if we believe you are abusing our refund policy, such as if you’ve consumed a significant portion of the content that you want to refund or if you’ve previously refunded the content, we reserve the right to deny your refund, restrict you from other future refunds, ban your account, and/or restrict all future use of the Services. If we ban your account or disable your access to the content due to your violation of these Terms or our Trust & Safety Guidelines, you will not be eligible to receive a refund.
3. Content and Behaviour Rules
You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behaviour on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you.
4. G2G Innovation’s Rights
We own this platform and Services, including the website, present or future apps and services, and things like our logos, API, code, and content created by our employee and experts. You can’t tamper with those or use them without authorization.
You are not supposed to download or record our content by any means or recreate it for other platform or commercial used. If done so G2G Innovation has right to go for legal complain under Copy Right Act.
5. Disclaimers
It may happen that our platform is down, either for planned maintenance or because something goes down with the site. It may also happen that we encounter security issues. These are just examples. You accept that you will not have any recourse against us in any of these types of cases where things don’t work out right.
6. Updating These Terms
From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and G2G Innovation reserves the right in its sole discretion to modify and/or make changes to these Terms at any time.
7. To request a Refund
Send an email from your registered email id to support@g2ginnovation.com with subject line “Refund Request” and below details
- Course Name, Reason for Refund, Feedback
- Our team will coordinate with you for further procedure